Frequently Asked Questions

Everything you need to know about LLMsArchive — from visibility checks and AI files to plans, billing, and technical setup.

About

What is LLMsArchive?

LLMsArchive is an AI visibility monitoring platform. We analyze how popular language models (ChatGPT, Gemini, Perplexity, Claude…) mention your brand, and give you an actionable plan to improve your presence in those AI-generated answers.

About

How does the service work?

You add your website URL, we verify domain ownership, automatically generate your AI files (llms.txt, ai-profile.json, knowledge.json, services.json), and run visibility checks against multiple LLMs. You get a score, a per-model breakdown, and an actionable improvement plan.

About

Who is LLMsArchive for?

Any business or brand that wants to appear in AI assistant answers. Especially useful for SEO agencies, SaaS startups, e-commerce stores, consultants, and freelancers who want to stand out in the age of AI search.

About

What is llms.txt and why does it matter?

llms.txt is an emerging standard (similar to robots.txt) that tells AI crawlers structured information about your business. Together with ai-profile.json, knowledge.json, and services.json, it gives language models a verified, structured source of truth about your brand — reducing hallucinations and increasing relevant mentions.

About

How is this different from traditional SEO?

Traditional SEO optimizes for search engines (Google, Bing). LLMsArchive optimizes for AI answer engines like ChatGPT, Gemini, and Perplexity — which increasingly answer questions directly without sending users to a search results page. They are two distinct channels that complement each other.

Visibility Checks

What is a visibility check?

A check fires a battery of real prompts at multiple LLMs (entity, category, comparison, recommendation) and measures how often your brand is mentioned and with what accuracy. You receive a score from 0 to 100 and a per-model breakdown.

Visibility Checks

How often are visibility checks run?

One automatic check is included per monthly billing cycle. You can trigger additional manual checks from the Dashboard at any time — each extra check has a small per-check cost.

Visibility Checks

What does the visibility score mean?

The score (0–100) measures how frequently and accurately AI models mention your brand in relevant answers. A score of 0 means no model mentioned you; 100 means every model correctly mentioned you across all prompt types.

Visibility Checks

Why doesn't my score improve immediately after uploading files?

Language models don't index in real time — their knowledge is updated in training cycles that can take weeks or months. Uploading your AI files is the right step, but score improvements will show up in future checks as models retrain on that information.

Visibility Checks

Which AI models are checked?

We currently analyze ChatGPT (OpenAI), Gemini (Google), Perplexity, and other relevant models. The set of models is updated regularly based on market adoption.

AI Files

What files does LLMsArchive generate?

We generate 4 files: `llms.txt` (structured business description for AI crawlers), `ai-profile.json` (entity profile), `knowledge.json` (knowledge base), and `services.json` (product/service catalogue). All are downloadable from the Dashboard.

AI Files

Where do I upload the files?

At the public root of your domain: https://your-domain.com/llms.txt, https://your-domain.com/ai-profile.json, etc. See the Deployment Guide for platform-specific instructions (WordPress, Shopify, Vercel, and more).

AI Files

How often should I update the files?

Whenever you change relevant business information: new services, updated description, new keywords, etc. From the Dashboard you can regenerate and download the updated files. The Auto Fix plan applies and publishes changes automatically.

AI Files

How do I know if my files are publicly accessible?

Use the Check Files button on your site card in the Dashboard. It verifies that each URL returns HTTP 200 and the correct content. If any file fails, consult the Deployment Guide.

Plans & Pricing

What plans does LLMsArchive offer?

We offer the Basic plan (monthly monitoring with one included check) and Setup Service plans (Entry, Maintenance, Optimization, PRO) for those who want our team to handle the full technical implementation. See the pricing page for a full breakdown of all plans.

Plans & Pricing

What does the Basic plan include?

The Basic plan includes: automatic AI file generation, one monthly visibility check, Dashboard with score history, AI-generated improvement plan, and the Auto Fix button to apply changes. Important: files are generated on the platform — you download them and upload them to your server yourself. If you'd rather our team handle it, see the Setup Service plans.

Plans & Pricing

Can I run additional checks?

Yes. You can trigger manual additional checks at any time from the Dashboard. Each extra check has a small per-check cost billed instantly.

Plans & Pricing

Is there a free plan?

In special cases, LLMsArchive may grant Freemium access to select sites. Freemium covers Basic monitoring only (no monthly cost). Setup Service plans remain paid.

Plans & Pricing

Can I cancel at any time?

Yes. You can cancel from the Dashboard or by contacting support. Cancellation can be immediate (with an optional prorated refund) or at the end of the current billing period.

Setup Service

What is the Setup Service?

The Setup Service is a managed offering where our team implements AI files, JSON-LD schemas, and suggested meta tags on your behalf. Available in 4 tiers: Entry, Maintenance, Optimization, and PRO, each with different scopes of monthly work.

Setup Service

What is the difference between Basic and Setup?

Basic gives you the tools to implement improvements yourself: you download the AI files and upload them to your server manually. The Setup Service includes full technical implementation by our team — we upload the files, implement schemas, and update meta tags in your site. Ideal if you prefer not to touch your code. Compare all plans on the pricing page.

Setup Service

Can I change Setup tier?

Yes. You can upgrade or downgrade your Setup tier from the Dashboard at any time. Upgrades generate a prorated invoice for the remaining days in the current billing cycle.

Account & Billing

What payment methods do you accept?

We accept credit and debit cards (Visa, Mastercard, Amex) and other methods enabled by Stripe. We do not store payment data directly — everything is handled securely through Stripe.

Account & Billing

Can I get invoices?

Yes. Stripe sends automatic receipts to your account email after each charge. If you need invoices with specific tax details, contact support.

Account & Billing

Can I manage multiple sites with one account?

Yes. You can add multiple websites under a single account. Each site has its own plan and is billed independently.

Account & Billing

What happens to my data if I cancel?

Upon cancellation, AI files and check history are retained for a grace period before permanent deletion. Financial history is retained to comply with legal obligations.

Technical

Do I need technical knowledge?

With the Basic plan you need to know how to upload files to your server (FTP, cPanel, /public folder) and ideally edit your website's <head> for schemas and meta tags. With the Setup Service our team handles everything for you.

Technical

How do I verify domain ownership?

There are two methods available in the verification modal in the Dashboard. Method 1 — HTML meta tag: add <meta name="llms-verify" content="TOKEN"> inside your website's <head> and click Verify. Method 2 — DNS TXT record: create a TXT record in your domain's DNS with the provided token and click Verify. The token is unique to your site and generated automatically.

Technical

My server returns JSON files with the wrong Content-Type. How do I fix it?

In Nginx add to your server block: add_header Content-Type application/json for .json files. In Apache, add to .htaccess: AddType application/json .json. In Next.js / Vercel, files in /public are served with the correct type automatically.

Technical

Does CDN caching affect AI files?

Yes. If you use Cloudflare, WP Rocket, or another CDN/cache layer, purge the cache after uploading or updating AI files. Otherwise the Dashboard's Check Files may see an outdated version.

Technical

Should I add anything to robots.txt?

Not required, but good practice to add a comment pointing to your AI files. Most importantly, make sure no robots.txt rule blocks access to /llms.txt or /ai-profile.json — if those paths are disallowed, AI crawlers won't be able to read them.

Frequently Asked Questions | LLMsArchive